Privacy Policy

Introduction

Dr. Jane Harding (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Collection of Personal Information

We collect personal information that is necessary to provide you with high-quality healthcare services. This may include:

Personal Details: Name, date of birth, address, contact information, and emergency contact details.
Medical History: Medical records, medications, allergies, immunization history, and other health-related information.
Billing Information: Medicare number, health insurance details, and payment information.

Methods of Collection

We collect personal information through various means, including:

Direct Collection: When you provide information during consultations, through our website, or via phone or email.
Third Parties: With your consent, we may collect information from other healthcare providers, pathology services, or diagnostic imaging services.
Use and Disclosure of Personal Information: Your personal information is used primarily to provide, manage, and coordinate your healthcare. This includes:

Treatment: Sharing information with other healthcare providers involved in your care.
Billing: Processing health insurance claims and payments.
Practice Management: Internal administrative purposes, such as staff training and quality assurance.
We may disclose your information to third parties only with your consent or as required by law.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. Your information is stored securely in electronic formats within Australian data centers. Access is restricted to authorized personnel who are bound by confidentiality agreements.

Access and Correction

You have the right to access and request correction of your personal information. To do so, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: endocrinesurgeon@me.com
Phone: (03) 8415 1655
Address: Level 4/55 Victoria Parade, Fitzroy VIC 3065